Computer Certifications:

Designing a Microsoft Window 2000
Network Infrastructure Microsoft
Installing, Configuring, and Administrating
Microsoft Windows 2000 Server Microsoft
Installing, Configuring, and Administrating
Microsoft Windows 2000 Professional Microsoft
Network + CompTIA
IntranetWare: NetWare 4.11 Administration Novell
A+ Certification CompTIA
MS Word 2000 Expert Microsoft Office User Specialist
MS Word 2000 Microsoft Office User Specialist
MS PowerPoint 2000 Microsoft Office User Specialist
Computer Fundamentals (Windows 95/98) Brainbench
MS Excel 2000 Brainbench

Education:

· May 2002, Tri-State Business Institute, Erie, PA 16506
Computers Information System – Networking Degree

· May 2000, Edinboro University of Pennsylvania, Edinboro, PA 16444
Computer Science, AS Degree

Computer Application, Programming, and Operation System Knowledge:

Microsoft Office 95	Microsoft Office XP	C++	Windows 95	Windows 2000
Microsoft Office 97	Visual Basic 6.0	COBOL	Windows 98	Windows XP
Microsoft Office 2000	Assembly	Html	Windows NT	Novell 4.11

Career-Related Experience:

March 2002 – June 2003, Saint Vincent Health Center

Information Technology PC Support Specialist

· Installed and configured new computers for all associates under Windows 2000 platform

· Responsible for resolving help desk calls

· Responsible for implementing special projects

· The computer application and programming listed above where utilized when servicing the computers (all Microsoft Office, Windows 95 through XP, etc.)

January 1998 - May 2000, Edinboro University of Pennsylvania Computer Lab

Computer lab monitor

· Assisted students in various assignments

· Placed student accounts on the WinNT 4.0 Server for the network accounts

· Instructed students on the use of the computer

Other Work History:

September 2003 – Present, Saint Vincent Health Center

Central Processing Technician

· Clean equipment from patient floors

· Responsible for Purchasing order to be replenished

· Keeping up records of instrument documentation

November 2000 to March 2002, Cracker Barrel, Erie, PA

Dishwasher, backup cook, and prep cook

· Clean dish utilities

· Food preparation

August 2000 to January 2001, Sears, Roebuck and Co., Erie, PA

Replenish inventory in the children’s department

· Stocked shelves

· Maintained floor rack and shelving unit design

· Checked-in and unpacked new shipments

References: Academic and work references available on request